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Volume 13 | Issue 7 |

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  Paper Title: Muslim Women's Property Rights in Contemporary India: The Need for Reforms

  Author Name(s): Ashish Chauhan

  Published Paper ID: - IJCRT2507267

  Register Paper ID - 290889

  Publisher Journal Name: IJPUBLICATION, IJCRT

  DOI Member ID: 10.6084/m9.doi.one.IJCRT2507267 and DOI :

  Author Country : Indian Author, India, 222109 , Jaunpur , 222109 , | Research Area: Others area

Published Paper URL: http://ijcrt.org/viewfull.php?&p_id=IJCRT2507267
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  Title: MUSLIM WOMEN'S PROPERTY RIGHTS IN CONTEMPORARY INDIA: THE NEED FOR REFORMS

 DOI (Digital Object Identifier) :

 Pubished in Volume: 13  | Issue: 7  | Year: July 2025

 Publisher Name : IJCRT | www.ijcrt.org | ISSN : 2320-2882

 Subject Area: Others area

 Author type: Indian Author

 Pubished in Volume: 13

 Issue: 7

 Pages: c357-c370

 Year: July 2025

 Downloads: 132

  E-ISSN Number: 2320-2882

 Abstract

Muslim women's property rights in India represent a critical intersection of gender, law, and religion. Despite progressive injunctions in Islamic law granting women rights in inheritance, marriage, and maintenance, the reality reflects deep-rooted inequalities. This paper examines the socio-legal framework governing Muslim women's property rights, the challenges they face in practice, and the urgent need for reform. It argues for a more inclusive, gender-sensitive approach that bridges the gap between religious law and constitutional guarantees.


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Muslim women, property rights, inheritance, Islamic law, gender equality, socio-legal reform, India

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  Paper Title: Patriarchy on Trial: A Gynocritical Approach of Vijay Tendulkar's Silence! The Court is in Session

  Author Name(s): Narmadha. R, Subitsha. S

  Published Paper ID: - IJCRT2507266

  Register Paper ID - 290746

  Publisher Journal Name: IJPUBLICATION, IJCRT

  DOI Member ID: 10.6084/m9.doi.one.IJCRT2507266 and DOI :

  Author Country : Indian Author, India, 641006 , Coimbatore, 641006 , | Research Area: Medical Science All

Published Paper URL: http://ijcrt.org/viewfull.php?&p_id=IJCRT2507266
Published Paper PDF: download.php?file=IJCRT2507266
Published Paper PDF: http://www.ijcrt.org/papers/IJCRT2507266.pdf

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  Title: PATRIARCHY ON TRIAL: A GYNOCRITICAL APPROACH OF VIJAY TENDULKAR'S SILENCE! THE COURT IS IN SESSION

 DOI (Digital Object Identifier) :

 Pubished in Volume: 13  | Issue: 7  | Year: July 2025

 Publisher Name : IJCRT | www.ijcrt.org | ISSN : 2320-2882

 Subject Area: Medical Science All

 Author type: Indian Author

 Pubished in Volume: 13

 Issue: 7

 Pages: c353-c356

 Year: July 2025

 Downloads: 148

  E-ISSN Number: 2320-2882

 Abstract

Vijay Tendulkar's play Silence! The court is in Session presents a scathing critique of the patriarchy entrenched in Indian Society. This paper employs a Gynocritical lens to examine the plays portrayal of gender dynamics, focusing on the character of Leela Benare, a school teacher who becomes the subject of mock trail accusing for becoming pregnant before getting married in her thirties. The mock trial was the real event in Benare's life, which no one knows other than her. Through an analysis of Tendulkar's use of symbolism and characterization, the study reveals how Benare's experience reflects the broader societal oppression faced by women. By highlighting the complexities of power, agencies and identity, this research illuminates the enduring relevance of "the court is in session" as a commentary on gender politics in contemporary India.


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Keywords: Gynocriticism, Women Identity, Psycho-analysis, Power hegemony, Gender politics, Female relationship, Mock trial.

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  Paper Title: STRENGTH PROPERTIES OF CONCRETE BY USING RED MUD AND FLY ASH AS PARTIAL REPLACEMENT OF CEMENT WITH AND WITHOUT HYDRATED LIME

  Author Name(s): Ms. Mansi Dattatray Haralkar, Mr. A.N.Shaikh

  Published Paper ID: - IJCRT2507265

  Register Paper ID - 290580

  Publisher Journal Name: IJPUBLICATION, IJCRT

  DOI Member ID: 10.6084/m9.doi.one.IJCRT2507265 and DOI :

  Author Country : Indian Author, India, - , -, - , | Research Area: Science and Technology

Published Paper URL: http://ijcrt.org/viewfull.php?&p_id=IJCRT2507265
Published Paper PDF: download.php?file=IJCRT2507265
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  Title: STRENGTH PROPERTIES OF CONCRETE BY USING RED MUD AND FLY ASH AS PARTIAL REPLACEMENT OF CEMENT WITH AND WITHOUT HYDRATED LIME

 DOI (Digital Object Identifier) :

 Pubished in Volume: 13  | Issue: 7  | Year: July 2025

 Publisher Name : IJCRT | www.ijcrt.org | ISSN : 2320-2882

 Subject Area: Science and Technology

 Author type: Indian Author

 Pubished in Volume: 13

 Issue: 7

 Pages: c346-c352

 Year: July 2025

 Downloads: 141

  E-ISSN Number: 2320-2882

 Abstract

The increasing demand for sustainable construction materials has led to the exploration of industrial waste as potential alternatives in concrete production. This study investigates the feasibility of using red mud, a by-product of the aluminium industry, as a partial replacement for cement in concrete, along with hydrated lime to enhance workability and strength characteristics. Various concrete mixes were prepared by replacing cement with red mud at proportions of 5%, 10%, 15% by weight, with a constant percentage of hydrated lime. Comprehensive tests were conducted to evaluate the workability, compressive strength, split tensile strength, and durability of the mixes at different curing periods. The results indicate that the incorporation of red mud up to an optimal percentage, in combination with hydrated lime, can significantly enhance the mechanical properties of concrete while promoting the reuse of industrial waste. This experimental study demonstrates the potential of red mud as a sustainable material in cementitious applications, contributing to environmental conservation and resource efficiency in the construction sector. The rapid growth of the constructi"n industry has significantly increased the demand for cement, contributing to environmental challenges such as high energy consumption, greenhouse gas emissions, and depletion of natural resources. In response, this study explores the use of red mud--a highly alkaline industrial waste generated during the Bayer process of alumina extraction--as a partial replacement for cement in concrete. In addition, hydrated lime is incorporated to improve the pozzolanic reactivity and binding properties of the mix. This experimental investigation involves the preparation of concrete specimens in which Pozzolanic Portland cement (PPC) is partially replaced with red mud in varying proportions: 0% (control mix), 5%, 10%, 15% by weight. A constant percentage of hydrated lime (typically 5%) is added to all mixes containing red mud. The mechanical and durability properties of the concrete are evaluated through standardized tests, including slump test for workability, compressive strength test, split tensile strength test, and water absorption test at 7 and 28 days of curing. The results reveal that red mud ca" be effectively utilized as a supplementary cementitious material up to an optimum replacement level--typically around 10-15%--without compromising, and in some cases even enhancing, the strength and durability of concrete. The addition of hydrated lime contributes to improved binding and densification of the matrix, helping mitigate the reduction in early strength that can occur with red mud alone. Beyond the optimal percentage, however, further replacement leads to reduced mechanical performance due to increased porosity and lower cement content. Overall, this research demonstrates that red mud, when used in combination with hydrated lime, offers a viable and eco-friendly alternative to partial cement replacement. This approach not only reduces the environmental burden associated with red mud disposal but also contributes to sustainable construction practices by lowering the carbon footprint of concrete production.


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 Keywords

Red mud, Fly Ash, lime, Hydrated lime, Cement

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  Paper Title: ASSESS THE LEVEL OF KNOWLEDGE REGARDING GOOD TOUCH AND BAD TOUCH AMONG SCHOOL GOING CHILDREN AT SELECTED SCHOOL

  Author Name(s): Ilambharathi.S, Kiruthika.M, Dr.R.Francis Moses

  Published Paper ID: - IJCRT2507264

  Register Paper ID - 281664

  Publisher Journal Name: IJPUBLICATION, IJCRT

  DOI Member ID: 10.6084/m9.doi.one.IJCRT2507264 and DOI :

  Author Country : Indian Author, India, 612401 , kumbakkonam, 612401 , | Research Area: Humanities All

Published Paper URL: http://ijcrt.org/viewfull.php?&p_id=IJCRT2507264
Published Paper PDF: download.php?file=IJCRT2507264
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  Your Paper Publication Details:

  Title: ASSESS THE LEVEL OF KNOWLEDGE REGARDING GOOD TOUCH AND BAD TOUCH AMONG SCHOOL GOING CHILDREN AT SELECTED SCHOOL

 DOI (Digital Object Identifier) :

 Pubished in Volume: 13  | Issue: 7  | Year: July 2025

 Publisher Name : IJCRT | www.ijcrt.org | ISSN : 2320-2882

 Subject Area: Humanities All

 Author type: Indian Author

 Pubished in Volume: 13

 Issue: 7

 Pages: c342-c345

 Year: July 2025

 Downloads: 160

  E-ISSN Number: 2320-2882

 Abstract

According to a global poll, at least 10% of girls and 20% of boys are thought to have been sexually abused as children.To assess the knowledge regarding good touch and bad touch among school going children.A purposive sampling strategy was used to choose 50 school-age children from a quantitative descriptive study design. A standardized knowledge questionnaire about good and bad touch, as well as demographic factors, were used to gather the data. Inferential and descriptive statistics were used to analyze the data.In terms of good and bad touch, the current study shows that 72% of students had average knowledge, 20% had high knowledge, and 8% had poor knowledge. According to the study, children's understanding of good and bad touch was significantly impacted by demographic factors such as age, class, religion, family type, mother's and father's educational attainment, whereas gender had no effect.


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Good touch, bad touch, school going children

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  Paper Title: Educational Disparities among COVID-19 Orphans: A Comprehensive Review

  Author Name(s): Dr. A. Asha

  Published Paper ID: - IJCRT2507263

  Register Paper ID - 289111

  Publisher Journal Name: IJPUBLICATION, IJCRT

  DOI Member ID: 10.6084/m9.doi.one.IJCRT2507263 and DOI :

  Author Country : Indian Author, India, 600062 , Chennai, 600062 , | Research Area: Others area

Published Paper URL: http://ijcrt.org/viewfull.php?&p_id=IJCRT2507263
Published Paper PDF: download.php?file=IJCRT2507263
Published Paper PDF: http://www.ijcrt.org/papers/IJCRT2507263.pdf

  Your Paper Publication Details:

  Title: EDUCATIONAL DISPARITIES AMONG COVID-19 ORPHANS: A COMPREHENSIVE REVIEW

 DOI (Digital Object Identifier) :

 Pubished in Volume: 13  | Issue: 7  | Year: July 2025

 Publisher Name : IJCRT | www.ijcrt.org | ISSN : 2320-2882

 Subject Area: Others area

 Author type: Indian Author

 Pubished in Volume: 13

 Issue: 7

 Pages: c331-c341

 Year: July 2025

 Downloads: 131

  E-ISSN Number: 2320-2882

 Abstract


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Keywords: COVID-19, Orphans, Educational Disparity, Digital divide.

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  Paper Title: The Lived Experiences of the Elderly in Mizoram: Case Narratives

  Author Name(s): Dr Catherine Lianhmingthangi, Emily Zaithanmawii

  Published Paper ID: - IJCRT2507262

  Register Paper ID - 290802

  Publisher Journal Name: IJPUBLICATION, IJCRT

  DOI Member ID: 10.6084/m9.doi.one.IJCRT2507262 and DOI : https://doi.org/10.56975/ijcrt.v13i7.290802

  Author Country : Indian Author, India, 796012 , Aizawl, 796012 , | Research Area: Social Science All

Published Paper URL: http://ijcrt.org/viewfull.php?&p_id=IJCRT2507262
Published Paper PDF: download.php?file=IJCRT2507262
Published Paper PDF: http://www.ijcrt.org/papers/IJCRT2507262.pdf

  Your Paper Publication Details:

  Title: THE LIVED EXPERIENCES OF THE ELDERLY IN MIZORAM: CASE NARRATIVES

 DOI (Digital Object Identifier) : https://doi.org/10.56975/ijcrt.v13i7.290802

 Pubished in Volume: 13  | Issue: 7  | Year: July 2025

 Publisher Name : IJCRT | www.ijcrt.org | ISSN : 2320-2882

 Subject Area: Social Science All

 Author type: Indian Author

 Pubished in Volume: 13

 Issue: 7

 Pages: c323-c330

 Year: July 2025

 Downloads: 136

  E-ISSN Number: 2320-2882

 Abstract

Abstract Background: Aging comes with a unique set of challenges. Among the most significant are the loss of independence, declining physical and intellectual abilities, and age-related discrimination. Changes in physical health, mental perception, and reduced social interaction often contribute to isolation, impairment, and hopelessness among the elderly. Aim: This study aims to assess the lived situation of the elderly through case investigations, focusing on the challenges they face in daily life and the coping strategies they adopt to manage physical, emotional, social, and economic difficulties. Methods & Materials: The present study is descriptive in nature, employing both qualitative approaches to explore the lived experiences, challenges, and coping mechanisms of the elderly. The case interview was administered to assess the lived experiences of the elderly in Mizoram. Findings: Aging in Mizoram, especially among low-income and semi-urban elders, is characterized by a complex mix of physical hardship, emotional vulnerability, economic dependence, and spiritual resilience. Conclusion: There is a need to promote research and education on geriatric care at a higher educational level to build a future workforce for elderly care.


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 Keywords

Elderly, Challenges, Case Narratives, Mizo Elders, Coping

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  Paper Title: The Sadiya Serpent Pillar Inscription: A Historical and Epigraphic Analysis of the Ahom-Mishmi Relation

  Author Name(s): Vicky Pulu

  Published Paper ID: - IJCRT2507261

  Register Paper ID - 290957

  Publisher Journal Name: IJPUBLICATION, IJCRT

  DOI Member ID: 10.6084/m9.doi.one.IJCRT2507261 and DOI :

  Author Country : Indian Author, India, 792001 , Tezu, 792001 , | Research Area: Social Science All

Published Paper URL: http://ijcrt.org/viewfull.php?&p_id=IJCRT2507261
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  Your Paper Publication Details:

  Title: THE SADIYA SERPENT PILLAR INSCRIPTION: A HISTORICAL AND EPIGRAPHIC ANALYSIS OF THE AHOM-MISHMI RELATION

 DOI (Digital Object Identifier) :

 Pubished in Volume: 13  | Issue: 7  | Year: July 2025

 Publisher Name : IJCRT | www.ijcrt.org | ISSN : 2320-2882

 Subject Area: Social Science All

 Author type: Indian Author

 Pubished in Volume: 13

 Issue: 7

 Pages: c318-c322

 Year: July 2025

 Downloads: 139

  E-ISSN Number: 2320-2882

 Abstract

The Sadiya Serpent Pillar, an octagonal stone monument inscribed with one of the earliest known Ahom scripts dated to 1532 CE, stands as a significant artefact of the Ahom-Mishmi relationship in the historical region of Sadiya, Assam, India. Erected during the reign of Ahom king Suhungmung Dihingia Raja (1497-1539), the pillar records a treaty between the Ahoms and the Mishmi tribe, outlining territorial and tributary obligations. This paper examines the historical context of the pillar's erection, the content and significance of its inscription, and the broader socio-political dynamics of the Mishmi-Ahom relationship. Drawing on primary sources, including epigraphic records and secondary historical accounts, the study highlights the pillar's role as evidence of diplomatic engagement and mutual coexistence between the Ahoms and the hill tribes of Northeast India.


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Sadiya Serpent Pillar, Ahom script, Mishmi tribe, Suhungmung.

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  Paper Title: "A STUDY TO EVALUATE THE EFFECTIVENESS OF HELFER SKIN TAP TECHNIQUE ON PAIN ASSOCIATED WITH INTRAMUSCULAR INJECTION AMONG PATIENTS RECEIVING INJECTION IN BENSAM HOSPITAL NAGERCOIL

  Author Name(s): Mrs.Shameen Margaret

  Published Paper ID: - IJCRT2507260

  Register Paper ID - 290928

  Publisher Journal Name: IJPUBLICATION, IJCRT

  DOI Member ID: 10.6084/m9.doi.one.IJCRT2507260 and DOI :

  Author Country : Indian Author, India, - , -, - , | Research Area: Science and Technology

Published Paper URL: http://ijcrt.org/viewfull.php?&p_id=IJCRT2507260
Published Paper PDF: download.php?file=IJCRT2507260
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  Your Paper Publication Details:

  Title: "A STUDY TO EVALUATE THE EFFECTIVENESS OF HELFER SKIN TAP TECHNIQUE ON PAIN ASSOCIATED WITH INTRAMUSCULAR INJECTION AMONG PATIENTS RECEIVING INJECTION IN BENSAM HOSPITAL NAGERCOIL

 DOI (Digital Object Identifier) :

 Pubished in Volume: 13  | Issue: 7  | Year: July 2025

 Publisher Name : IJCRT | www.ijcrt.org | ISSN : 2320-2882

 Subject Area: Science and Technology

 Author type: Indian Author

 Pubished in Volume: 13

 Issue: 7

 Pages: c306-c317

 Year: July 2025

 Downloads: 130

  E-ISSN Number: 2320-2882

 Abstract

Introduction: A patient's demand for comfort and assurance is paramount. A primary nursing duty is to ensure comfort; health care interventions may be performed based on traditions and routines that practitioners no longer critically examine. A broad lens through which to evaluate pain and pain treatment options is the context of comfort. Patients in hospitals frequently experience procedural pain, which they all naturally attempt to avoid. Any intramuscular injection will undoubtedly hurt where it is injected. Individual experiences of pain after intramuscular injection can be influenced by a number of factors, including anxiety, culture, age, gender, and expectations of pain treatment. Aim and Objectives: The purpose of this research is to assess the Helfer Skin Tap Technique's effectiveness in treating intramuscular pain in patients receiving injections at the Bensam Hospital Nagercoil.The objectives of this study was to gauge the degree of discomfort before to using the Helfer skin tap procedure, Use the tap technique to gauge the impact of the Helfer skin on the degree of discomfort experienced during intramuscular injection delivery, to assess the difference in discomfort between the application of the Helfer skin tap method and after intervention and using the Helfer skin tap technique, to determine the relationship between a subset of demographic characteristics and the degree of discomfort. Methods: After receiving approval from the college, the researcher proceeded with data collection, selecting samples using the purposive sampling technique. The researcher received formal permission to conduct the study from the principal of the Nursing College. The researcher-built relationships with the attendees, staff, and patients and gave assurances regarding the confidentiality of the data gathered. They were administered the intervention named the helfer skin tap procedure and asked to record their answers. In order to analyse the data, descriptive statistics were used. The chi-square test was employed to establish a correlation between the patient's chosen demographic factors and the efficacy of the Helfer skin tap technique for intramuscular injection. Results: The study's outcome and analysis were predicated on the statistical analysis of the "t" test results, which were used to determine whether there was a significant difference in the amount of discomfort experienced during an intramuscular injection before and after using the Helfer skin tap technique. Chi square was utilized to determine whether certain demographic factors were associated with the degree of discomfort experienced after the delivery of an intramuscular injection using The Helfer Skin Tap Technique. The mean difference and "t" test were used to compare the data collection results before and after applying the Helfer skin tap technique. The results indicate that the mean score was 5.33 before and 0.93 after applying the Helfer skin tap technique, with a mean difference of 4. Thus, the outcomes demonstrate the efficacy of the Helfer skin tap procedure. According to the data, 53.33% of adult patients reported no pain, 40% reported mild pain, 6.67% reported moderate pain, and 0% reported severe or worse pain. Conclusion: This study found that the Helfer skin tap method was a highly useful way to lessen injection-related discomfort. According to this research, 53.34% of patients had no pain at all, 40% had mild pain, only 6.67% had moderate pain, and 0% had severe or worse pain. This is a better outcome than what was obtained with the Helfer skin tap approach previously. Prior to the Helfer skin tap, the mean was 5.33; after the skin tap, the mean was 0.93.


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Pain, The Helfer Skin Tap Technique, Intramuscular Injection

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  Paper Title: Prospects and Challenges of Tourism Affecting Firm Performance with the Moderating Effect of Environmental Munificence: A Study on Sundarbans Tourism Business

  Author Name(s): Gopinath Dey, Md. Enamul Haque

  Published Paper ID: - IJCRT2507259

  Register Paper ID - 290463

  Publisher Journal Name: IJPUBLICATION, IJCRT

  DOI Member ID: 10.6084/m9.doi.one.IJCRT2507259 and DOI :

  Author Country : Foreign Author, Bangladesh, 9208 , Khulna, 9208 , | Research Area: Commerce and Management, MBA All Branch

Published Paper URL: http://ijcrt.org/viewfull.php?&p_id=IJCRT2507259
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  Title: PROSPECTS AND CHALLENGES OF TOURISM AFFECTING FIRM PERFORMANCE WITH THE MODERATING EFFECT OF ENVIRONMENTAL MUNIFICENCE: A STUDY ON SUNDARBANS TOURISM BUSINESS

 DOI (Digital Object Identifier) :

 Pubished in Volume: 13  | Issue: 7  | Year: July 2025

 Publisher Name : IJCRT | www.ijcrt.org | ISSN : 2320-2882

 Subject Area: Commerce and Management, MBA All Branch

 Author type: Foreign Author

 Pubished in Volume: 13

 Issue: 7

 Pages: c292-c305

 Year: July 2025

 Downloads: 133

  E-ISSN Number: 2320-2882

 Abstract

Purpose: The Sundarbans, being a phenomenal UNESCO World Heritage Site, is not only an exceptional ecological wonder but also a fundamental and central point of interest for tourism in the picturesque nation of Bangladesh. This study dives deep into how the prospects (economic growth, social enrichment, and natural resource benefits) and challenges (infrastructure gaps, security concerns, and management hurdles) shape the performance of tour operators while uncovering the surprising role of environmental munificence (the forest's abundant yet unpredictable resources) in tipping the scales. Methodology: Through a comprehensive survey of 70 tour operators in Khulna, this research uncovers critical insights. While the Sundarbans offers promising economic, social, and natural resource advantages, these prospects only moderately enhance business performance. In contrast, challenges such as weak infrastructure, security risks, and management gaps exert a stronger influence, often hindering growth. Surprisingly, the Sundarbans' abundant environmental munificence, though a key attraction, does little to amplify the positive effects of tourism opportunities. Worse, when combined with existing challenges, they further strain firm performance. Findings: Findings reveal that while tourism opportunities, including economic benefits, social impacts, and natural resource potential, positively influence firm performance, their effect is relatively modest. Conversely, challenges such as inadequate infrastructure, security concerns, and management issues demonstrate a more substantial impact on business outcomes. Notably, the study highlights how the Sundarbans' distinctive environmental munificence plays a complex moderating role: they slightly enhance the positive effects of tourism opportunities but significantly exacerbate the negative consequences of existing challenges. Practical Implications: These insights offer practical value for tourism operators and policymakers working to balance economic development with environmental conservation in this ecologically sensitive region. The study contributes to academic literature by introducing empirical evidence about tourism dynamics in mangrove ecosystems and demonstrating how environmental factors can simultaneously enable and constrain business performance.


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Sundarbans, Tourism, Prospects, Challenges, Performance, Munificence.

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  Paper Title: CUSTOMER SATISFACTION OF WATER PURIFIERS WITH SPECIAL REFERENCE TO EUREKA FORBES

  Author Name(s): M.Akhila Reddy, Sumouli Bhattacharya

  Published Paper ID: - IJCRT2507258

  Register Paper ID - 290936

  Publisher Journal Name: IJPUBLICATION, IJCRT

  DOI Member ID: 10.6084/m9.doi.one.IJCRT2507258 and DOI :

  Author Country : Indian Author, India, 500010 , hyderabad, 500010 , | Research Area: Management All

Published Paper URL: http://ijcrt.org/viewfull.php?&p_id=IJCRT2507258
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  Title: CUSTOMER SATISFACTION OF WATER PURIFIERS WITH SPECIAL REFERENCE TO EUREKA FORBES

 DOI (Digital Object Identifier) :

 Pubished in Volume: 13  | Issue: 7  | Year: July 2025

 Publisher Name : IJCRT | www.ijcrt.org | ISSN : 2320-2882

 Subject Area: Management All

 Author type: Indian Author

 Pubished in Volume: 13

 Issue: 7

 Pages: c284-c291

 Year: July 2025

 Downloads: 136

  E-ISSN Number: 2320-2882

 Abstract

The increasing awareness of health and hygiene among consumers has led to a significant rise in the demand for water purifiers in India. This study aims to evaluate customer satisfaction with water purifiers, with a particular focus on Eureka Forbes, one of the leading brands in the Indian market. The research explores key factors influencing customer satisfaction, including product quality, service efficiency, pricing, brand reputation, and post-sales support. A combination of primary and secondary data was utilized to assess customer perceptions and experiences. Survey responses were analysed to understand satisfaction levels and identify areas for improvement. The findings suggest that while Eureka Forbes enjoys strong brand recognition and a loyal customer base, there are areas--particularly in after-sales service and maintenance costs--where customer expectations are not consistently met. This study provides valuable insights for both consumers and company stakeholders, offering recommendations to enhance service quality and overall customer satisfaction in a competitive market.


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customer satisfaction, water purifiers, service efficiency, pricing, brand reputation.

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ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
ISSN
ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
ISSN
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