Volume 8 | Issue 6 |

 Abstract

Purpose- Throughout today�s competitive era, excellent customer support is the critical key to the success and development of the companies. Customer dissatisfaction and grievances are on the rise due to some unscrupulous practices performed by some insurers. This study makes use of secondary dataand the researcher tries to lay out the details regarding the importance of customer grievance rederessal, sources of customer dissatisfaction, different actions to be taken to resolve the issues and data related to complaints in the health insurance sector. The researcher has also made an effort to provide some suggestions regarding the betterment of the grievance redressal mechanism.The study indicates that the health insurance industry needs to raise awareness amongst the customers about redressing their complaints, and that the policy holders� should be more attentive and vigilant while taking up any policy. Research Implication- This paper makes an attempt to provide a preliminary understanding of the significance of enhancing the effectiveness of the customer grievance redressal mechanism taking into consideration the sector of health insurance. Hence, future research should use alternative methods and verify the findings of the current research. Originality/ Value- The paper highlights the effectiveness of customer redressal mechanism and suggestions to improve the effectiveness of the same with special reference to health insurance industry.

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 Keywords

Customer Grievance, Grievance Redresssal, Health Insurance , Redressal Mechanism.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

?????? ?? ??????? ??????? ??? ?????? ???? + ? = ???? ? ???? ?? ???? ??? ???? ??? ?? ?? ?????? ???? ??? ???? ??? 18 ???? ?? ?? ???? ?? ?? ????? ?? ?? ????? ?? ??? ??? ???????? ???? ??? ??? ???? ?? ?? ??? ???? ?? ??? ????? ???????? ??????? ?? ???????? ??? ??? ?? ????? ?? ??? ?? ??????????? ?? ??????????? ??? ???? ?????? ??, ???? ????? ???? ?? ????? ??? ?? ????? ?? ??? ??? ?? ???? ??? ?? ??? ??, 18 ???? ?? ?? ???? ?? ????? ?? ????? ?? ????? ?? ????? ?? ??? ??? ?? ???? ??? ???-??? ?????? ?????, ???? ?? ????? ?? ??? ?? ???? ???? ??? ?? ?? ??? ?? ??? ?? ???? ??? ??, ??? ?? ????? ???? ???? ??? ????? ?? ??????? ????? ?? ????? ?? ??? ??? ???? ????-???? ?? ??? ???? ???? ??? ??? ??????? ?? ???? ?? ??????, ????? ?? ???? ????? ?? ???? ?? ???? ?? ??? ?? ??? ?? ?? ??? ??? ???????? ????????? ?? ??????, ??? ?? ???? ??? ????? ????? ?? ??? ??? ????? ???? ??? ?????? ?? ??? ?? ?? ?????? ??????? ??? ?? ?????? ?? ?????? ?? ??? ?? ??? ????? ???? ??? ???? ?? ??? ?? ????????? ?? ????? ?? ????? ?? ????? ???? ???? ??? ????????? ????????? ????????? ?? ??????, ????? ?? ????? ?? ?????? ???? ??? ?? ?????? ?? ???? ??- ????? ????? - - ?????? ?? 280 ??? ????? ?? ????? --- ????? ?? ????? ???? / ?????????? - ???? 2 ??? ????????? ???? - 2-6 ???? ??? ?? ???? - 6-11 ??? ?? ????? ?? ???? ???? ?? ??? ?? ?????? ????? ?? ??? ?? ???????? ?? ??? ???? ?? ???? ???? ??, ??????? ??? ?? ???? ??????????? ???????? ???? ????? ?? ???? ???? ???? ??? ??? ?????? ?? ??? ????? ?? ????? ???? ??, ??? ?????? ?? ????? ????-???? ?? ?? ???? ?? ????? ???? ???

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???? ,???? ?????? , ??????? ???????? ???? ???????

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Creative Commons Attribution 4.0 and The Open Definition

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The purpose of this paper is to explore how to teach and learn the English language through E-Resources. English has become a global language as it is used almost in every field of life like science, business, sports, etc. Pandit Jawaharlal Nehru said that it is a window to the modern world. So learning the English language has become necessary for this generation. The English language should be learned with proper care and concentration. It is an international language, spoken in many countries both as a native and as a second or foreign language. It is taught in schools in almost every country in the world. It is a fact that E-Resources has become a piece of trendy information to academics, teachers, researchers and students for the last couple of years. In this 21st century, electronic information resources are seen as the most recent and most powerful channel. Most of the libraries have started using EIRs (Electronic Information Resources) to substitute print collections for optimum use. Electronic resources like E-journals that are accessed via the internet are very much useful.

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Creative Commons Attribution 4.0 and The Open Definition

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E-Moocs, E-Pathshala, Swayam Prabha, Swayam, Youtube, NPTEL,j-Stor, Shodhganga.

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Creative Commons Attribution 4.0 and The Open Definition

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In agriculture field, farmers are facing many problems, but the one major problem here is to know which type of soil is suitable for cultivating plants. So we are doing this project to show digitally, which type of soil is helps to grow the plants to increase the yield. The major aim of this research is to use color sensor for the detection of NPK, Nitrogen (N), Phosphorus (P) and Potassium (K) level in soil. A color sensor is used to measure and to detect the presence of NPK content of soil. The color sensor�s photodiode is designed to decide the amount of additional contents of these nutrients that has to be added into the soil to increase soil richness and fertility. The color sensor is implemented as a nutrition detection sensor which consists of four LEDs as light source and a photodiode as a light detector. Color of soil is changed with the help of capsule. The light from LEDs falls on soil mixture and reflected back after absorption. The TCS3200 color sensor is associated with 8*8 arrays of photodiodes with four different filters. By selecting the photodiode filter�s readings, able to find the intensity of the various colors. The nutrient absorbs the light from LED and the photodiode convert the remaining light that is reflected by reflector (sample) to current. The color sensor has a current-to-frequency converter that converts the photodiode�s readings and results into square waveform with a frequency that is directly proportional to the light intensity of the chosen color. This frequency is then, read by the Arduino uno. The output from the color sensor is converted to digital readable form. Then LCD display shows which growth is suitable for the tested soil by comparing output with database. Keywords: Color Sensor, NPK, LED, photodiode, wifi module.

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Creative Commons Attribution 4.0 and The Open Definition

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Color Sensor, NPK, LED, photodiode, wifi module.

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Creative Commons Attribution 4.0 and The Open Definition

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Ayurveda has described Ardita under eighty Vataj Nanatmaja Vyadhi which is characterised by Mukhavakrata, Vakasanga, Shirokampa, Grivachibukadanta Vedana and Netravikriti. On the basis of these features Ardita can be correlated with Bell�s palsy, a lower motor neuron disorder of facial nerve. In the present study a Hindu male patient aged 20years presented with typical features of Bell�s palsy and was registered for the study. Patient was treated according to the treatment of Ardita given in Ayurvedic classics. Nasya with Kshirabala taila, Tarpana with Jeevantyadi Ghrita, Karnapoorana with Ksheer- Bala Taila and Shiropichu with Rasanaadi taila were done along with oral drugs for 28 days. Assessment criteria was adopted on the basis of House Brackmann�s grading for Facial Paralysis. Patient had 100% relief in wide palpebral aperture, smiling sign, nasolabial folds, dribbling of saliva, forehead frowning and trapping of food between cheeks and teeth. No side-effects of medicines or procedure were observed during and after the treatment.

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Creative Commons Attribution 4.0 and The Open Definition

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Ardita, Vata, Bell�s palsy, facial

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Creative Commons Attribution 4.0 and The Open Definition

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More intelligent applications are utilizing the experiences gathered from information, having the sway on each industry and research discipline. At the center of this upheaval lie the tools and the strategies that are driving it, from preparing the monstrous heaps of information created every day to learning from and making helpful move. Deep neural networks, alongside headways in traditional machine learning, have become basic segments of artificial intelligence (AI), empowering a large number of these amazing forward leaps and bringing down the hindrance to selection. Python keeps on being the most favored language for logical computing, natural language processing, data science, deep learning and machine learning, boosting both execution and profitability by empowering the utilization of low-level libraries and clean high level APIs. This overview offers knowledge into the field of machine learning with Python, taking a visit through significant themes to distinguish some of the core hardware and programming ideal models that have empowered it. This paper tells generally utilized libraries and ideas, gathered together for holistic comparison, with the objective of instructing the pursuer and driving the field of Python machine learning forward.

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Creative Commons Attribution 4.0 and The Open Definition

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Python; machine learning; deep learning; Na�ve Bayes; natural language processing (NLP); data science.

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Creative Commons Attribution 4.0 and The Open Definition

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ABSTRACT This study will examine the impact of fringe benefits on employees� performance and development in Nigerian Banking Sector. Performance and development is a way of judging past and present productivity of an employee in an organization. Fringe benefits are non-monetary compensation which organisations use as a source of motivation to enhance performance of employees working in the organization. The research will look critically the relationship between fringe benefits and employees� performance and development among Nigerian banks. This will cut across but not limited to annual leave, free health scheme, pension, maternity leave, staff loan and advances etc. The study will focus on Sterling Bank in Lagos state to enable me drive down real challenges. I believe my recommendation will always focus on encouraging management of all banks to compute allocated fringe benefits to their employees across the industry through Banks� Employers Association and harmonised their various fringe benefits policies accordingly.

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Creative Commons Attribution 4.0 and The Open Definition

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Keywords: fringe benefits, performance, motivation, employees, bank , staff, compensation.

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Creative Commons Attribution 4.0 and The Open Definition

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Nowadays information is available to our electronic gadgets. The one thing that concerns us is how to make tasks faster and easier. The product is similar to a regular mirror that can display weather reports, temperature, time and daily news. Raspberry pi stays at the back scene and controls the data displayed on the mirror while the LED display that is placed behind the two way mirror can serve various applications. Our proposed system allows us to build such mirrors that allow for mirrors to receive news online and display it on the mirror screen along with other details including current temperature from an open weather platform for a futuristic and modern lifestyle. Our system uses a raspberry pi based processor board along with displays that are interfaced together. We use a precisely modelled panel to construct the outer frame. Then we use specialized glass with a back frame to encase the system. The frame cavity is now fitted with precisely positioned mounts for the display housing to be fitted in the mirror. This is necessary to achieve the desired effect. Now we use raspberry pi to connect with the internet using an IOT circuit through the use of a Wi-Fi module. This allows us to receive data through the IOT platform.

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Creative Commons Attribution 4.0 and The Open Definition

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Raspberry PI 3 B , Two way mirror, Power Supply, HDMI Cable, LED Display.

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Creative Commons Attribution 4.0 and The Open Definition

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Traditionally, the adopted forms of organizing open theatre forums aimed at behavioural change within a given community as a result of identified social issues have been hitherto promoted through the use of model art forms like theatre for development for development which is aimed at behavioural change and among others. Animated Puppetry appears to be a new form of artistic art form impression larger than life. Puppetry as a creative art form have differing conventions such as varying size with different constructional materials. This paper discusses the design exploratory process and impact and the use of the new medium in addressing critical social issues in the 21st century. It also suggests a complimentary feature of an integrated approach which highlights a unique application and principle of Animated Puppetry Theatre with a fusion of costume design as an efficient structure for community mobilization and conscientization for socio-economic development. This paper further explores and gives a voice to inanimate objects to express concerns in relation to human activities such as sanitation, education and health among others by looking at puppetry design formulation and manipulations.

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Creative Commons Attribution 4.0 and The Open Definition

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Animated, props, puppetry, entertainment, education, sensitisation, conscientization, development

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Creative Commons Attribution 4.0 and The Open Definition

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The Grey water generated is collected and analysed. Conventional Reed bed and modified Vertical flow Reedbed (wetland) for treatment of effluent were compared.The plants used for this purpose was Phragmitis Austrails for modification. Hollow plastic balls (polypropylene) used. From experiment it is found that the one with modified Reed bed system give a better quality treated water.The project present the method of construction of root zone treatment and the effectiveness of removal of various contaminants like Total solids,Total dissolve solids,Dissolve Oxygen Demands,tyrbidityhave been minimize to certain extent using process so that water can be used for secondary purposes.

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Creative Commons Attribution 4.0 and The Open Definition

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Reed bed, contaminants, polypropylene, filter

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Creative Commons Attribution 4.0 and The Open Definition